Dashboard Benchmark Evaluation – Diabetes Essay

Posted: November 2nd, 2022

Dashboard Benchmark Evaluation – Diabetes Essay

Dashboard and Health Care Benchmark Evaluation Simulation Essay. Preparation For this assessment, you may choose one of the following three options for a performance dashboard to use as the basis for your benchmark evaluation. Option 1: Dashboard and Health Care Benchmark Evaluation Simulation If you decide to use one of the simulation dashboards for your evaluation, review both dashboards, as well as the relevant local, state, and federal laws and policies linked in each dashboard. Choose one of the dashboards and consider the metrics within it that are falling short of the prescribed benchmarks. Dashboard Benchmark Evaluation – Diabetes Essay.  Review the performance dashboard for a health care organization, as well as relevant local, state, and federal laws and policies. Then, write a report for senior leaders in the organization that communicates your analysis and evaluation of the current state of organizational performance, including a recommended metric to target for improvement.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented. In the era of health care reform, many of the laws and policies set by government at the local, state, and federal levels have specific performance benchmarks related to care delivery outcomes that organizations must achieve. It is critical for organizational success that the interprofessional care team is able to understand reports and dashboards that display the metrics related to performance and compliance benchmarks. This assessment offers an opportunity for you to demonstrate and sharpen your ability to analyze, interpret, and evaluate performance dashboard metrics. Dashboard Benchmark Evaluation – Diabetes Essay.   By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: · Competency 1: Analyze the effects of health care policies, laws, and regulations on organizations, interprofessional teams, and personal practice. . Analyze challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team.Dashboard and Health Care Benchmark Evaluation Simulation Essay. · Competency 3: Lead the development and implementation of ethical and culturally sensitive policies that improve health outcomes for individuals, organizations, and populations. . Advocate for ethical action in addressing a benchmark underperformance, directed toward an appropriate group of stakeholders. · Competency 4: Evaluate relevant indicators of performance, such as benchmarks, research, and best practices, for health care policies and law for patients, organizations, and populations. . Evaluate dashboard metrics with regard to benchmarks set by local, state, or federal health care policies or laws. . Evaluate a benchmark underperformance in a heath care organization or an interprofessional team that has the potential for greatly improving overall quality or performance. · Competency 6: Apply various methods of communicating with policy makers, stakeholders, colleagues, and patients to ensure that communication in a given situation is professional, clear, efficient, and effective. .Dashboard Benchmark Evaluation – Diabetes Essay.  Communicate evaluation and analysis in a professional and effective manner, writing content clearly and logically, with correct use of grammar, punctuation, and spelling. . Integrate relevant sources to support arguments, correctly formatting citations and references using current APA style. Competency Map Report Requirements Structure your report in such a way that it would be easy for a colleague or supervisor to locate the information they need. Be sure to cite relevant local, state, or federal health care laws or policies when evaluating metric performance against prescribed benchmarks.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Cite an additional 2–4 credible sources to support your analysis and evaluation of the challenges in meeting the benchmarks, the potential for performance improvement, and your advocacy for ethical action. Note: The tasks outlined below correspond to grading criteria in the scoring guide. In your report, be sure to: · Evaluate dashboard metrics against the benchmarks set by local, state, or federal health care laws or policies. . Which metrics are below the mandated benchmarks in the organization? Evaluate weaknesses within the entire set of benchmarks. . What are the local, state, or federal health care laws or policies that set these benchmarks? · Analyze challenges that meeting prescribed benchmarks can pose for the organization or for an interprofessional team. . What are the specific challenges or opportunities that the organization or interprofessional team might have in meeting the benchmarks? For example, consider: . The strategic direction of the organization. . The organization’s mission. . Available resources: . Staffing. . Operational and capital funding. . Physical space. . Support services (any ancillary department that supports a specific care unit in the organization, such as a pharmacy, cleaning services, and dietary services). · Cultural diversity in the organization. · Cultural diversity in the community. · Organizational processes and procedures. · How might these challenges be contributing to benchmark underperformance? · Evaluate a benchmark underperformance in the organization or interprofessional team that has the potential for greatly improving overall quality or performance. · Dashboard Benchmark Evaluation – Diabetes Essay. Which metric is underperforming its benchmark by the greatest degree? · Which benchmark underperformance is the most widespread throughout the organization or interprofessional team? · Which benchmark affects the greatest number of patients? · Which benchmark affects the greatest number of staff? · How does this underperformance affect the community the organization serves? · Where is the greatest opportunity for improvement in the overall quality or performance of the organization or interpersonal team—and ultimately in patient outcomes? · Advocate for ethical action in addressing the benchmark underperformance that has the potential for greatly improving overall quality or performance.Dashboard and Health Care Benchmark Evaluation Simulation Essay. · At which group of stakeholders should your advocacy be directed? Which group could be expected to take the appropriate action to improve the benchmark metric? · What are some ethical actions that the stakeholder group could take that support improved benchmark performance? · Why should the stakeholder group take action? · Communicate your findings and recommendations in a professional and effective manner. · Ensure that your report is well organized and easy to read. · Write clearly and logically, using correct grammar, punctuation, and mechanics. · Integrate relevant sources to support your arguments, correctly formatting source citations and references using current APA style. · Did you cite relevant local, state, or federal health care laws or policies when discussing the mandated benchmarks? · Did you cite an additional 2–4 credible sources to support your analysis, evaluation, and advocacy?Dashboard Benchmark Evaluation – Diabetes Essay.   Benchmarking and Performance Measurement Tools This article discusses best practices in benchmarking to aid organizations in creating a plan. · Krause, J. (2017, July 28). Four questions to ask about healthcare benchmarking. Retrieved from http://managedhealthcareexecutive.modernmedicine.com/managed-healthcare-executive/news/four-questions-ask-about-healthcare-benchmarking?page=0,0 These resources examine performance measurement tools and benchmarking used for health care delivery. · Behrouzi, F., Shaharoun, A. M., & Ma’aram, A. (2014). Applications of the balanced scorecard for strategic management and performance measurement in the health sector. Australian Health Review, 38(2), 208–217. · Johns Hopkins Medicine. (n.d.). Patient safety and quality. Retrieved from http://www.hopkinsmedicine.org/patient_safety_quality_dashboard/understanding_performance_metrics/core_measures.html · National Committee for Quality Assurance. (n.d.).Dashboard and Health Care Benchmark Evaluation Simulation Essay. HEDIS and performance measurement. Retrieved from http://www.ncqa.org/hedis-quality-measurement Performance Benchmarks Challenges and Benefits This study outlines key barriers to measuring and benchmarking quality of mental health care, describes innovations currently underway worldwide to mitigate barriers and offers recommendations for improving quality of mental health care. · Kilbourne, A. M., Beck, K., Spaeth‐Rublee, B., Ramanuj, P., O’Brien, R. W., Tomoyasu, N., & Pincus, H. A. (2018). Measuring and improving the quality of mental health care: A global perspective. World Psychiatry, 17(1), 30–38. This resource discusses future options and challenges with respect to the Affordable Care Act provisions and requirements. · RAND Corporation. (n.d.). The future of U.S. health care: Replace or revise the Affordable Care Act? Retrieved from https://www.rand.org/health/key-topics/health-policy/in-depth.html This article explores hospital rankings in the United States and how they provide benefit to organizations and consumers in consideration of the Affordable Care Act. · Dashboard Benchmark Evaluation – Diabetes Essay. Huerta, T. R., Hefner, J. L., Ford, E. W., McAlearney, A. S., & Menachemi, N. (2014). Hospital website rankings in the United States: Expanding benchmarks and standards for effective consumer engagement. Journal of Medical Internet Research, 16(2), e64. This article discusses key practical issues in the development of performance dashboards. · Ghazisaeidi, M., Safdari, R., Torabi, M., Mirzaee, M., Farzi, J. & Goodini, A. (2015). Development of performance dashboards in healthcare sector: Key practical issues. Acta Informatica Medica, 23(5), 317–321. Health Care Policies, Laws, Legislation, and Metrics This resource explains current health care policy in the United States. · Oliver, T. R. (Ed.). (2014). Guide to U.S. health and health care policy . Washington, DC: CQ Press. This article discusses the most significant reforms to the U.S. health care system as provisions and mandates in the Affordable Care Act. · Martin, E. J. (2015). Healthcare policy legislation and administration: Patient Protection and Affordable Care Act of 2010. Journal of Health and Human Services Administration, 37(4), 407–411. This resource discusses the Medicare Access and CHIP Reauthorization Act (MACRA) current payment pathways for physicians relative to quality measures and benchmarks. · American Medical Association. (n.d.). Quality payment program specifics. Retrieved from https://www.ama-assn.org/practice-management/quality-payment-program-qpp-specifics · Dashboard and Health Care Benchmark Evaluation · Introduction · Scatterdesk · Conclusion Introduction Dashboards and other reports can provide crucial information about how well an organization is meeting benchmarks set by local, state, and federal laws and policies. Healthcare organizations need to be able to use this information to determine the most effective strategies for quality and performance improvement. This activity asks you to review various dashboards and reports used by Mercy Medical Center, a Vila Health affiliated hospital, and determine where the organization is falling short.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Back to top Scatterdesk Voice Mail Evelyn Unger Senior Human Resources Generalist Hey there. This is Evelyn Unger; sorry I missed you. I just wanted give you a little more context for the report you’ve been asked to pull together on our dashboard metrics. The main thing is that we’re trying to get a better understanding of how to evaluate the information these dashboards are providing. The goal is to be able to use the data as actionable information. So – if you could review the materials I’ve provided to you and use one of the two dashboards as the source of the data, that would be great. You’ll need to do some external research probably in order to determine external benchmarks and standards. Oh … and remember that while there may be a couple of underperforming areas, your recommendations should be based on the actions that will deliver the best improvement to overall quality or performance.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Let me know if you have any questions. Public Health Dashboard – Diabetes New Patients Last Quarter by Race · African American – 17 (3%) · American Indian – 73 (13%) · Asian – 34 (6%) · White – 355 (63%) · Other – 11 (2%) · Blank/Declined – 73 (13%) New Patients Last Quarter by Gender · Male – 214 (38%) · Female – 347 (62%) · Blank/Declined – 2 New Patients Last Quarter by Age · 20 or younger – 118 (21%) · 21-44 – 51 (9%) · 45-64 – 214 (38%) · 65+ – 180 (32%) · Blank/Declined – 0 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Eye Exam 4 16 7 33 41 28 16 27 Foot Exam 2 5 27 48 73 62 7 3 HgbA1c 1 11 23 87 123 32 13 6 2016 Fact Sheet Mercy Medical Center (Shakopee, MN) Mercy Medical Center is one of the region’s top choices for high quality health care. Don’t just take our word for it though. Here are some of the accolades we’ve received: · Highest Safe Surgery Rating by a consumer advocacy magazine. · Healthgrades Outstanding Patient Experience Award. · Shakopee Ledger Top 20 Workplaces 2014 & 2015.Dashboard and Health Care Benchmark Evaluation Simulation Essay. · Women’s Choice Award for the Best Hospital for Patient Experience in Emergency Care.Dashboard Benchmark Evaluation – Diabetes Essay.   Shakopee Demographics Female Male Total Population 18,235 17,957 36,192 < 20 21-44 45-64 > 65 12,126 14,732 6,099 2,371 White Asian Hispanic – Latino Other African American Two or more races American Indian 28,537 (76%) 3,822 (10%) 2,890 (7%) 1,661 (4%) 1,601 (4%) 1,016 (4%) 433 (1%) Shakopee Ledger Top 20 Workplaces 2014 & 2015 2005 2015 Hospital Rooms (All Private) 62 (70 licensed) 85 (93 licensed) Medical / Surgical Rooms 33 56 Special Care Unit 8 8 Family Birth Rooms 17 17 Children’s Care Pediatric Rooms 4 4 Operating Rooms 5 and 1 C – Section 8 and 1 C – Section Emergency Room Treatment Bays 16 21 Endoscopy Rooms 2 2 2015 Physicians 433 Volunteers (15 — 94 yeard old) 200 Inpatient Admissions 5,735 Surgical Procedures 4,627 Births 1,328 Emergency Room Visits 29,893 Urgent Care Visits 9,586 Outpatient Encounters 119,535 Physical, Occupational, Speech/Language Therapy Visits 28,636 Pediatric Therapy Visits 11,987 Sleep Center Visits 783 Radiology Procedures 59,335 Cardiac Rehab Visits 7,158 Cardiopulmonary Visits 19,676 Cancer Center Visits 7,781 Hospital CEO Dashboard Local Readmission Rates COPD Pneumonia Heart Failure 20.1 (31%) 18.7 (29%) 26.4 (40%) National Readmission Rates COPD Pneumonia Heart Failure 20.2 (34%) 16.9 (29%) 22.0 (37%) Medical & Surgery Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 14 / 2016 = 10 2015 = 4 / 2016 = 8 2015 = 4 / 2016 = 3 2015 = 3 / 2016 = 4 2015 = 3 / 2016 = 4 Labor & Delivery Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 3 / 2016 = 0 2015 = 5 / 2016 = 0 2015 = 0 / 2016 = 0 2015 = 1 / 2016 = 0 2015 = 9 / 2016 = 1 Orthopedics Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 8 / 2016 = 10 2015 = 2 / 2016 = 2 2015 = 5 / 2016 = 3 2015 = 4 / 2016 = 4 2015 = 4 / 2016 = 3 Bariatric Services Dashboard and Health Care Benchmark Evaluation Simulation Essay. Falls Medication Errors Pressure Sores Patient Injuries Documentation Errors 2015 = 16 / 2016 = 18 2015 = 7 / 2016 = 7 2015 = 4 / 2016 = 3 2015 = 3 / 2016 = 1 2015 = 16 / 2016 = 23 Average Daily Census Average Daily RN FTEs Scheduled RN FTEs ICU 18 11 14 PICU 17 12 13.5 Med Surg 23 14 16 Labor and Delivery 16 10 10 Orthopedics 12 6.25 6.5 West 1 20 13 15.25 West 2 13 8.5 9.5 North 1 18 9.75 12.75 Back to top Conclusion In this activity, you had the opportunity to review various dashboards and other reports in order to evaluate Mercy Medical Center’s performance against local, state, and federal requirements. Use the information you acquired here as well as external research into appropriate standards to complete your course assignment.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Back to top Credits Subject Matter Expert: Bressie, Marylee Interactive Design: Olson, Lori Media Instructional Designer: Pearson, Felicity Instructional Designer: Hagen, Brian Project Manager: Hall, Nakeela Back to top Licensed under a Creative Commons Attribution 3.0 License Dashboard Benchmark Evaluation Scoring Guide CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED Evaluate dashboard metrics with regard to benchmarks set by local, state, or federal health care policies or laws. Does not analyze dashboard metrics with regard to benchmarks set by local, state, or federal health care policies or laws.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Analyzes dashboard metrics, but relationship to benchmarks set by local, state, or federal health care policies or laws is missing or flawed.Dashboard Benchmark Evaluation – Diabetes Essay.   Evaluates dashboard metrics with regard to benchmarks set by local, state, or federal health care policies or laws.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Evaluates dashboard metrics with regard to benchmarks set by local, state, or federal health care policies or laws, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty (where further information could improve the evaluation). Analyze challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team. Does not list challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Lists but does not analyze challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team, or provides a flawed analysis that misses key challenges. Analyzes challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Analyzes challenges that meeting prescribed benchmarks can pose for a heath care organization or an interprofessional team, and identifies assumptions on which the analysis is based.

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Evaluate a benchmark underperformance in a heath care organization or an interprofessional team that has the potential for greatly improving overall quality or performance.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Does not evaluate a benchmark underperformance in a heath care organization or an interprofessional team that has the potential for greatly improving overall quality or performance. Provides a partial or flawed evaluation of a benchmark underperformance in a heath care organization or an interprofessional team; misses factors that are key to understanding the potential for improving overall quality or performance.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Evaluates a benchmark underperformance in a heath care organization or an interprofessional team that has the potential for greatly improving overall quality or performance. Evaluates a benchmark underperformance in a heath care organization or an interprofessional team that has the potential for greatly improving overall quality or performance, and defends reasoning for selecting this benchmark over another with similar potential for improvement.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Advocate for ethical action in addressing a benchmark underperformance, directed toward an appropriate group of stakeholders. Does not advocate for ethical action in addressing a benchmark underperformance, directed toward an appropriate group of stakeholders.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Attempts to advocate for ethical action but attempt is flawed, superficial, or does not address an appropriate group of stakeholders. Advocates for ethical action in addressing a benchmark underperformance, directed toward an appropriate group of stakeholders.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Advocates for ethical action in addressing a benchmark underperformance, directed at an appropriate group of stakeholders, and recommends criteria for evaluating the effectiveness of recommended action. Communicate evaluation and analysis in a professional and effective manner, writing content clearly and logically, with correct use of grammar, punctuation, and spelling.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Does not communicate evaluation and analysis findings and recommendations in a professional and effective manner; does not write content clearly and logically, and does not use correct grammar, punctuation, and spelling. Communicates evaluation and analysis findings and recommendations that are not consistently professional, effective, clear, and logical, or that contain errors in use of grammar, punctuation, or spelling that distract from the message.Dashboard Benchmark Evaluation – Diabetes Essay. Dashboard and Health Care Benchmark Evaluation Simulation Essay. Communicates evaluation and analysis in a professional and effective manner, writing content clearly and logically, with correct use of grammar, punctuation, and spelling. Communicates evaluation and analysis findings and recommendations that are professional, effective, and insightful; the content is clear, logical, and persuasive; and grammar, punctuation, and spelling are without errors.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Integrate relevant sources to support arguments, correctly formatting citations and references using current APA style. Does not integrate relevant sources to support arguments; does not correctly format citations and references using current APA style. Cites sources that lack relevance or integrates them poorly, or formats citations or references incorrectly.Dashboard and Health Care Benchmark Evaluation Simulation Essay. Integrates relevant sources to support arguments, correctly formatting citations and references using current APA style. Integrates relevant sources to support arguments, correctly formatting citations and references using current APA style. Citations are free from all errors. Dashboard and Health Care Benchmark Evaluation Simulation Essay.

Dashboard Benchmark Evaluation – Diabetes

Introduction

Provision of effective healthcare is the key goal of healthcare organizations. In order to achieve their goals, healthcare facilities develop benchmarks that give a visual presentation on how the organizations can improve services they provide to the patients. Healthcare organizations utilize benchmarks for analysis of the internal data with the local and national data (Ghazisaeidi et al, 2015). Therefore, benchmarking within a healthcare organization is a procedure through which an organization measures its internal processes in order to understand and improve implementation of exceptional practices from other organizations that provide remarkable and best-class services (Ghazisaeidi et al, 2015). This benchmark evaluation will focus on Mercy Medical Center and the Dashboard for patients with diabetes. Mercy medical center is a situation within Minnesota and had a public health dashboard for patients with diabetes appraised. This paper will focus on dashboard benchmark evaluation at Mercy Medical Center in order to identify the areas of strength and areas of weaknesses that require improvement. Accordingly, the paper will evaluate the dashboard metrics and compare them with the local and national metrics, the challenges, as well as evaluations at the Mercy Medical Center.Dashboard Benchmark Evaluation – Diabetes Essay

Dashboard Metrics against Local and National Benchmarks

Mercy Medical Center is among the best performing healthcare institutions within Shakopee, Minnesota. The healthcare organization is supposed to conform to the local, state, as well as the federal policies in order to ensure good organizational performance. The dashboard metrics for evaluation a Mercy Medical Center were provided by the Human Resource Manager, Evelyn Unger. The benchmarks are compared to the local and national benchmark standards. According to Minnesota’s local Public Health Act, the local and national governments have the obligation of healthcare within Minnesota. The obligation of the local and national government entails financing state initiatives, determining evaluations and planning guidelines, as well as documentation of any developments towards national wide objectives (Martin, 2014).

According to the public health dashboard, the number of the new patients attending Mercy Medical Center within the Last quarter by race included:  African American – 17 (3%); American Indian – 73 (13%); Asian – 34 (6%); and White – 355 (63%). The number of new patients by gender is for the last quarter was Male – 214 (38%) while females Female – 347 (62%). For the new patients by age, the majority of patients attending Mercy Medical Center range between 45-64 years and above 65 years of age. When compared to the national data, the total number of new diabetes patients occurs among adults aged between 45-65 years and the numbers are almost equal for both males and females (Center for Disease Control and Prevention, 2017). This is comparable to the patients attending the organization for treatment because the majority of patients are aged above 45 years.

From the provided data, the total number of eye examinations for patients with diabetes in the year 2015 was 60 while in 2016 the total number of eye examinations for patients with diabetes was 112. This indicates an increase in the number of eye examinations, indicating an upward trend for the organizations. The total number of foot examinations that were performed for patients with diabetes at Mercy Medical Center in 2015 was 82 while in 2016 the number increased to 145 indicating an improvement for this metric. In 2015, the total number of patients with diabetes who underwent HgbA1c was 122 while in 2016 the number increased to 174.Dashboard Benchmark Evaluation – Diabetes Essay

However, even though the total number of eye examinations, foot examinations, and HgbA1c improved from the year 2015 to the year 2016, some of these metrics are yet to meet the appropriate national thresholds. This is because according to Human Resource Manager, Evelyn Unger, the main areas of concern at the Mercy Medical Center in the public diabetes health dashboard include the reducing HgbA1c exams as well as the low rate of foot examinations at the organization. Similarly, the number of eye exams is also not static and keeps fluctuating. According to the national diabetes management guidelines, effective management of diabetes includes routine medical care and routine medical examinations such as eye examinations, foot examinations, and HgbA1c to reduce disease complications (Nuti et al, 2015). Therefore, Mercy Medical Center should implement the necessary interventions that promote patient scheduling and improve attendance of patients for diabetes clinic in order to ensure effective implementation of the preventative services. For example, statistics show that in 2015 57.4% of patients with diabetes attended HbA1c examination, 67.5 % attended eye examination, while 68.5 %; attended foot examination. However, even though Mercy Medical Center has not performed satisfactorily met the provided the performance measures on HbA1c examination and foot examination, the organization conducts the required performance measures for patients with diabetes. However, the organization needs to improve and increase the rate of HbA1c examination, eye examinations, as well as foot examinations for patients with diabetes. Moreover, Mercy Medical Center does not include metrics on other national and global indicators of blood glucose for patients with diabetes such as urinalysis and lifestyle counseling. Test indicators such as HbA1c examination, eye examinations, and foot examinations are very important in the management of diabetes. This is because if diabetes is not monitored appropriately, this can result in serious complications such as amputations, loss of vision, hypertension, heart disease, and even death. Therefore, these metrics are important to ensure effective control of blood glucose and also lower the risk of associated complications (Nuti et al, 2015).Dashboard Benchmark Evaluation – Diabetes Essay

Benchmark Challenges

There are various challenges that healthcare organizations face, especially when inter-professional teams are involved. As evidence shows, diabetes management involves effective collaboration between inter-professional teams. For the Mercy Medical Center, the main challenges that interfere with the set benchmarks consist of the cultural diversity of the healthcare organization as well as the community served by the organization as well as lack of adequate staff members (Aysola et al, 2018). The location of the Mercy Medical Center is within Shakopee, Minnesota where the highest percentage of the population is while Americans and similarly the majority of staff members within Mercy Medical Center are whites. Shakopee is also densely populated with a total population at Shakopee 36, 192 with females being 18, 235 and males 17,957. With the high population, Mercy Medical Center may not have the capacity and ability to attend to all patients with diabetes and perform the required diabetes monitoring examinations. In addition, there are significant cultural barriers that may interfere with the care delivery and hence the patients attending the health center as well as employees who are not whites may face barriers associated with cultural beliefs, as well as communication challenges; all these may hinder the organization from attaining the set benchmark objectives (Aysola et al, 2018). Moreover, the organization may lack an adequate number of staff within various departments. Lack of adequate staff members within healthcare organizations lead to increased workload for the healthcare providers and also there is an insufficient nurse: patient ratio. Evidence shows that lack of enough staff members within health care organizations leads to increased healthcare challenges (Fagerström et al, 2018). For example, lack of enough nursing staff has been demonstrated may contribute to the inability to perform all the required diabetes monitoring indicators. Therefore, the lack of adequate staff members can be allied to the failure of Mercy Medical Center to attain the set benchmarks.Dashboard Benchmark Evaluation – Diabetes Essay

Evaluation of Benchmark Underperformance

According to the evaluation, the management of diabetes, especially with the provided metrics, eye examination and HbA1c examination, fall comparatively below the required benchmarks. In addition, the organization does not have metrics for other important diabetes monitoring indicators such as urinalysis and lifestyle counseling. This can also be attributed to lack of adequate staff members in the departments. Generally, the organization is located in a densely populated area with a high number of patients and therefore there is a need for the Mercy Medical Center to ensure that the appropriate strategies are implemented to improve diabetes monitoring.  Evidence has shown that adequate diabetes monitoring not only prevents diabetes complications but also reduces the mortality rate among patients with diabetes. Therefore, Mercy Medical Center can consider implementing all the appropriate diabetes monitoring programs in order to ensure effective monitoring of the condition. Additionally, increasing the number of staff members in the hospital can ensure that the patient: nurse ratio improves and hence the staff workload reduces. This will ensure that there are adequate staff members to conduct all the appropriate diabetes monitoring interventions regardless of the number of patients (Walker et al, 2016).

Ethical Action to Address Benchmark Underperformance

The most important priority at the Mercy Medical Center in regard to diabetes management is to ensure that there are adequate diabetes monitoring interventions: this will ensure that all patients with diabetes receive the appropriate diabetes monitoring and care. Secondly, it is important to address the cultural and ethical differences within the healthcare institution as well as the staffing numbers. This will help in ensuring effective monitoring of diabetes and reduce diabetes complications for all patients with diabetes attendingMercy Medical Center. Dashboard Benchmark Evaluation – Diabetes Essay

However, because of the cultural diversity, there is need to ensure that the diabetesmonitoring strategies and patient education are offered in diverse languages and include multiple aspects of cultural scenarios in order to ensure that cultural diversity is respected. This will ensure that the diverse population groups within the local community are able to understand diabetes management and prevention strategies without any cultural barrier. Secondly, the medical center needs to improve the number of staff members in order to ensure that there is a reduced workload for the nurses; this can work towards improving diabetes monitoring (Bender, 2014). During the recruitment of more staff members, it is important to ensure that diversity is considered and that the staff members come from different cultural backgrounds. This will improve the cultural diversity of the staff members and ensure that they delivery cultural competent care.  Additionally, there is a need for the healthcare providers at Mercy Medical Center to collaborate with each other in achieving organizational goals (Walker et al, 2016).

Lastly, there is a need for the organizational management to ensure that they communicate the performance objectives and expectations to the organizational employees. Patient safety and improved health outcomes should be the key goals at the Mercy Medical Center. When the staff members understand what is expected of them, they will work towards achieving the organismal goals.Dashboard Benchmark Evaluation – Diabetes Essay

Communicating with Policy Makers, Stakeholders, Colleagues, & Patients

Communication will be linked to the target audience and timeliness will embody all the communication strategies that will be used. Therefore, different types of communication will be used to communicate with the target audience. Various communication mechanisms that will be used in communication with different stakeholders include formal and informal conversations with the colleagues and patients; for the colleagues, informal meetings and workshops can be held to deliver the information (Treweek et al, 2014). For the patients, the information can be delivered in their hospital wards. However, for the policy makers and other stakeholders, the information can be communicated through structured meetings and via reports. Finally, the information can be posted at the organization’s website so that the public can access the information easily (Treweek et al, 2014).

Conclusion

Dashboards provide important information regarding the ability of the organization to meet the set local, national and federal standards. Healthcare organizations such as Mercy Medical Center are expected to meet such standards in order to ensure patient safety and improved health outcomes. According to the evaluation, the organization needs to improve in diabetes monitoring indicators such as eye examination and HbA1c examination. Mercy Medical center can improve diabetes monitoring by increasing the number of staff members and also by ensuring appropriate collaboration among the healthcare providers. Dashboard Benchmark Evaluation – Diabetes Essay

References

Aysola J, Harris D, Huo H, Wright C & Eve H. (2018). Organizational Cultural Competence to Promote Diversity in Academic Healthcare Organizations.Health Equity. 2(1), 316–320.

Bender B. (2014). Can Health Care Organizations Improve Health Behavior and Treatment Adherence? Population Health Management.17(2).

Center for Disease Control and Prevention (CDC) (2017).National Diabetes Statistics Report:Estimates of Diabetes and Its Burden in the United States. Center for Disease Control and Prevention (CDC).

Cheragi M, Human M, Esmaeli M &Ehsani S. (2013).Types and causes of medication errors from the nurse’s viewpoint.Iran J Nurs Midwifery Res. 18(3), 228–231.

Fagerström L, Marina K & Jan S. (2018). Nursing workload, patient safety incidents, and mortality: an observational study from Finland. BMJ Open.8(4), e016367.

Ghazisaeidi M, Reza S, Farzia J &Goodini A. (2015). Development of Performance Dashboards. Dashboard Benchmark Evaluation – Diabetes Essay

in the Healthcare Sector: Key Practical Issues. Professional Paper / Acta Inform Med. 23(5): 317-321.

Martin E. (2014). Healthcare Policy Legislation and Administration: Patient Protection And

Affordable Care Act of 2010.JHHSA Spring. 1(1), 408-411.

Nuti L, Turkcan A, Mark L, Zhang L, Sands L &McComb S. (2015). The impact of interventions on appointment and clinical outcomes for individuals with diabetes: a systematic review. BMC Health Serv Res. 15(355).

Treweek S, Oxman A, Liira H, Hill H et al. (2014). Developing and evaluating communication strategies to support informed decisions and practice based on evidence (DECIDE): protocol and preliminary results. Implementation of Science.8(6).

Walker C, Kappus K & Hall N. (2016). Strategies for Improving Patient Throughput in an Acute Care Setting Resulting in Improved Outcomes: A Systematic Review. Nursing Economics.34/ 6. Dashboard Benchmark Evaluation – Diabetes Essay